Here is this week’s list of organizations that need to quickly engage an Online Reputation Management consultant and customer service auditor to mitigate the damage to their reputations online before it’s too late and others speak up too. You may want to contact Velvet Talk Management at This_is_important@velvettalkmanagement.com to learn how we can help.
Criteria: complaint is listed on page one of Google SERPs (as at Toronto today) and the target is clearly identifiable on the target page
“They have the worst customer service”
Expedia
Coach, Inc.
ADT
Canon Canada
Federal Express
Straight Talk Cell Phones
Lone Star Auto Transport Ltd
“F***ing worst company”
Burton snowboards
“Never do business with them again”
Symantec
ProFlowers
Dailysteals.com
CellC Broadband & Mobile Internet
Priceline.com